Members of the public, patients, relatives, carers, GPs and other medical and health and social care professionals can also get expert advice over the phone 24/7.
For advice please phone SinglePoint on 01206 890 360.
Most cases can be dealt with over the phone, however in some circumstances a home visit can be offered if required.
The SinglePoint number can also be used for referrals into St Helena services or you can refer online. Please note that when a patient is added to the My Care Choices Register they are not automatically referred to St Helena, a separate referral is required to access our services.
We are currently working with Bluebird Care to provide the virtual ward service and to support more people in need across north east Essex. Depending on their needs, patients can be supported up to four times a day. Read more about this partnership.
Care is overseen by a St Helena nurse and patients have access to the range of services provided by St Helena, including occupational therapy. Those caring for the patient are also supported.
To refer a patient please call SinglePoint on 01206 890 360.
Please obtain patient consent prior to making a referral.
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