We help our patients to make their own choices and live with dignity by visiting and supporting them and their families at home.
Our Hospice in the Home team includes a number of different services offering individual care and total support to local people living with incurable illness. These services exist to complement, not replace other local health and social care providers, such as GPs, community nurses and social services – and we work very closely with our colleagues at these providers to ensure the best possible care is provided to those in need.
SinglePoint is our 24/7 advice, support and care coordination hub. Our SinglePoint team can make an assessment over the phone, or visit if necessary, and help people access the support they need when they need it. Find out more about SinglePoint.
Virtual Ward provides personal care and support at home to people in the last weeks of life, helping with all hygiene needs such as washing and mouth care, as well as providing support to the family. Find out more about Virtual Ward.
Community clinical nurse specialists (CNS) or other community services can visit a patient at home to provide support when pain or symptoms are proving difficult to control or if there are complex needs.
Counsellors, family support, physiotherapists, occupational therapists and therapy assistants can also visit to provide additional emotional, practical and spiritual advice and support to help people stay as independent as possible and to improve quality of life. This includes advice on managing getting around and day to day activities.
Being able to be open and share these views with family and friends and with the professionals involved in an individual’s care can make staying at home more possible if that is the patient’s wish. We use the My Care Choices Register to achieve this.
St Helena is also the coordinator for all out of hospital end of life care. SinglePoint is the hub coordinating local services to make sure people are given the option of staying out of hospital if they don’t need to go in, and equally for dying people to have the option to come out of hospital and be cared for at home. Read more about the end of life coordination hub.
3,086 contacts made to patients at home by Hospice in the Home clinical nurse specialists
45,554 calls to our SinglePoint 24/7 advice line in the last year from people seeking our help
When you make a donation to St Helena Hospice, we are charged transactional fees by other companies, including fees for processing payments made to us, looking up addresses and validating bank account details.
We are very grateful to our donors who offer to offset some of these fees with a minor addition to their total amount. This is however completely optional and we are very grateful for your support whether or not you choose to contribute to processing fees.Close
We are able to claim an extra 25p on every £1 on your donation amount for no extra cost to you, as long as you are a UK tax payer; have paid enough income tax or capital gains tax in that tax year; and are donating your own money. If you pay less income tax and/or capital gains tax than the amount of Gift Aid claimed on all of your donations in that tax year it is your responsibility to pay any difference. For more information about Gift Aid, please visit https://www.gov.uk/donating-to-charity/gift-aid