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Commissioned care services

Commissioned care services are professional care and support services that are arranged and funded by a government authority or organisation to meet the needs of people in the community.

St Helena offers a range of commissioned services to people in north east Essex, which are delivered by St Helena Care & Support.

Night Owls

Need a little extra reassurance overnight? Our Night Owls team is on the road from 11pm to 7am, offering support and peace of mind to people in their own homes throughout the night.

Our care professionals will stay at patient's homes overnight as part of this service, supporting people who need continuous care at the end of life.  

A healthcare professional from Radfield Home Care in support of St Helena wearing a lilac uniform assists a female client with styling their hair.

Urgent Care Response Service

If you’re at risk of going into hospital, we can provide up to 48 hours of care at home to help avoid that. During this time, we’ll work closely with you and others involved in your care to plan the best next steps to keep you safe and well at home.

Pops and Braces service

If you’ve had a short hospital stay or need extra support to stay safe at home, we can help. This service offers up to six weeks of care and support while we work with you to assess your needs and plan for what comes next.

Handy person service 

A handy person can play a crucial role in preparing a home for someone returning from hospital by ensuring it's safe, accessible and comfortable. Tasks that might be undertaken as part of this service include: installing grab bars and handrails, installing a shower chair, lowering/raising furniture, fitting key safes, securing rugs and carpets, adding accessibility ramps and checking smoke detectors and CO alarms.

To confirm your eligibility for any of our commissioned services please speak to your clinician or other healthcare professional who can refer you to appropriate services.

 
 
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