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What we offer

We help people in north east Essex face incurable illness and bereavement, supporting them, their families, friends and carers.

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How you can help us

A third of our funding comes from the NHS, the remaining two thirds is raised from the generosity and support of people like you.

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Commissioned care services

Commissioned care services are professional care and support services that are arranged and funded by a government authority or organisation to meet the needs of people in the community.

St Helena offers a range of commissioned services to people in north east Essex, which are delivered by Radfield Home Care in support of St Helena. 

Night Owl Ward

The Night Owl Ward is for people at the end of life who are receiving care at home. Our trained healthcare professionals visit patients at night time to provide care and support. This service is particularly useful for people who require a lot of monitoring or assistance at night. 

Night Sits

Our care professionals will stay at patient's homes overnight as part of this service, supporting people who need continuous care at the end of life.  

A healthcare professional from Radfield Home Care in support of St Helena wearing a lilac uniform assists a female client with styling their hair.

Urgent Care Response Service

In moments of sudden health crisis our Urgent Response Service can provide immediate, expert care in patient's own homes. Our rapid response team is trained to handle emergencies with efficiency and compassion. 

Pops and Braces service

We offer specialised care for people needing support with plaster of Paris, neck or back braces after being discharged from hospital. This service is not limited to people at the end of life, but is for people who are unable to do daily activities independently because of a cast or brace. 

Handy person service 

A handy person can play a crucial role in preparing a home for someone returning from hospital by ensuring it's safe, accessible and comfortable. Tasks that might be undertaken as part of this service include: installing grab bars and handrails, installing a shower chair, lowering/raising furniture, fitting key safes, securing rugs and carpets, adding accessibility ramps and checking smoke detectors and CO alarms.

To confirm your eligibility for any of our commissioned services please speak to your clinician or other healthcare professional who can refer you to appropriate services.

Make a difference

Your donation, large or small, can make a big difference, giving more local people dignity and choice at the end of life.

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Processing fees

When you make a donation to St Helena Hospice, we are charged transactional fees by other companies, including fees for processing payments made to us, looking up addresses and validating bank account details.

We are very grateful to our donors who offer to offset some of these fees with a minor addition to their total amount. This is however completely optional and we are very grateful for your support whether or not you choose to contribute to processing fees.

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About Gift Aid

We are able to claim an extra 25p on every £1 on your donation amount for no extra cost to you, as long as you are a UK tax payer; have paid enough income tax or capital gains tax in that tax year; and are donating your own money. If you pay less income tax and/or capital gains tax than the amount of Gift Aid claimed on all of your donations in that tax year it is your responsibility to pay any difference. For more information about Gift Aid, please visit https://www.gov.uk/donating-to-charity/gift-aid
 

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