Rosina Harman volunteers as a puzzle sorter which entails completing donated puzzles of all shapes and sizes to make sure all the correct pieces are included before they go on the shelves of St Helena Hospice shops.

Rosina, who is oldest volunteer aged 98, became a volunteer after she and her daughter, Susan, started buying puzzles weekly in the Dedham shop. The team noticed and asked the pair if they would be interested in helping check the puzzles.

Rosina: I enjoy it very much. It's been a pleasure, a very great pleasure. I like doing most puzzles as long as it's busy and not too many trees, not too much sky or sea. Things that are pretty active, plenty of action going on, I think that's the best way to describe it. Yes, don't mind a few animals, dogs and rabbits. I like them busy.

Susan: Mum was very excited to be working. She told all the great-grandchildren and grandchildren that she was now working at 96, which is when she started. So that's what we've done, and it's been a wonderful experience. We go to the shop to pick up the puzzles they would like us to sort and we choose the ones that we know Mum is going to enjoy doing, and then we bring them home. Depending on how challenging they are, it usually takes a couple of weeks to do one. She has now introduced the family to puzzles too and Mum has encouraged me to do it with her which has helped me because when you're doing the puzzle, you're not thinking about other things.

Rosina: Yes, you don’t think about all your other business things, it's relaxing for her. Very, very good.

Susan: Mum does her homework every day; she does the word search, followed by a puzzle, followed by knitting blankets for the old people's homes and she knits premature hats for the babies at the hospital.

Rosina: We are never sitting doing nothing. Being so busy, that keeps me going. If you sit doing nothing, you get bored. Doing the puzzles helps the hospice raise money, they can't do anything without some money. I enjoy going to the hospice shop because I feel that if I buy something, I'm helping in some small way. Volunteering at any age, the fact that you might be helping somebody, somewhere or other in some way, you're helping someone, aren't you, without knowing who it is you're helping. I think that's what it is. Making a difference to somebody.