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What we offer

We help people in north east Essex face incurable illness and bereavement, supporting them, their families, friends and carers.

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How you can help us

A third of our funding comes from the NHS, the remaining two thirds is raised from the generosity and support of people like you.

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St Helena Hospice Ruby Raffle 2025

Thank you to everyone who played the Ruby Raffle 2025, helping us celebrate the St Helena Hospice 40th anniversary. 

We can now reveal the lucky winners for 2025...view the Ruby Raffle winners.

The St Helena elephant mascot standing next to a nurse, holding up a sign that says win up to £2040

This year's prizes

1st prize

£2,040

2nd prize

£540

3rd prize

10x £40

Nurses pre opening the Hospice in 1985 holding up a sign saying 'Come on everybody, help the hospice'
A group of five St Helena nurses standing in the garden smiling
A group of nurses in 1985 when the hospice first opened, standing outside the front of the hospice building
The St Helena elephant mascot standing next to a nurse, holding up a sign that says win up to £2040

Why play the St Helena Hospice Ruby Raffle

Over the past 40 years, St Helena Hospice has had the privilege of caring for two generations of the people you love. All the profits from the Ruby Raffle will help ensure we are here for the next generation as well.

Every ticket helps us provide compassionate care and bereavement support to over 4,200 people each year. It also brings us closer to realising our vision of doubling our reach by 2033, allowing us to be there for many more people who will benefit from our exceptional care.

Take your chance to win incredible prizes while helping raise vital funds to provide quality care to the people you love.

Play Care Win. Your ticket will make a difference.

*You must be 18 years or over to play the Ruby Raffle.

Mail entry ends Friday 7th March. Online entry ends Thursday 13th March. Raffle will be drawn Friday 14th March.

Read the Ruby Raffle terms and conditions.

FAQs can be found below. 

Ruby Raffle 2025 frequently asked questions

How much is a Ruby Raffle ticket?
Each ticket costs £2.
Are there any special offers if I buy more tickets?
No, there are currently no special offers if you buy more tickets.
I received the raffle in the post, please can you send me additional tickets?
No, unfortunately we cannot supply any further paper tickets, however you can purchase additional entries using the play now button on this web page. 
Can I buy raffle tickets on the phone?
No, we cannot take payments over the phone for raffle tickets, but you can play online using the play now button above. 
Why is my money spent on raffle prizes and not helping fund the hospice?
Our raffles raise much more money than we spend on prizes. We carefully consider the prize amount to ensure that it is an attractive offer to people, while ensuring that we raise enough money from the raffles for this amount to be reasonable. This is reviewed regularly.
I bought raffle tickets online, but the tickets numbers are different to the ones I received in the post. Can I have the ticket numbers I already have?
Unique ticket numbers are assigned by entry through post or online so, unfortunately, it’s not possible to offer the same ticket numbers.
Can I pay by Credit Card?
Unfortunately, due to gambling regulations, it is not possible to use a credit card to pay for raffle tickets. Debit cards are accepted as well as cheques for postal payments.
Can I Pay for my tickets by using the Donate button on the main St Helena hospice website?
Unfortunately, we are unable to accept payments for tickets via the "Donate" button on the main St Helena Hospice website. This is because payments made through the donation page are processed as donations, and we cannot distinguish whether they were made using a debit or credit card for ticket purchases.
If a payment is made through the donation page, it will be gratefully received as a donation, but it cannot be allocated as an entry payment.  Please use our specific raffle page and follow the link to enter our raffle draw.  This contains the correct software designed to only accept debit cards as per the gambling commission. 
 
Can I play online?
Yes, you can buy entries online, please click here 
Please note we are unable to accept credit card payments for entries to our Raffle, please use a debit card. 
 
How old must I be to play the Ruby Raffle?
You must be 18 years or older to enter the Ruby Raffle. Raffle tickets cannot be sold by or to a person who is under 18 years of age. Underage gambling is an offence.
What is the latest date I can enter the Ruby Raffle?
Postal entries must be received by 7 March 2025
Online entries close on 13 March 2025
 
How will I know if I have won?
We will announce the winners on our website from 14 March 2025. 
You may also receive a call from us. We aim to transfer any winnings via bank transfer within in fourteen working days of the draw.  You will be contacted and will need to provide us with bank details for us to proceed.
 
What date is the Ruby Raffle Drawn?
14 March 2025
 

If you have any queries please call the fundraising team on 01206 931 468 or email fundraising@sthelena.org.uk

 

Self exclusion

Self-exclusion allows an individual to exclude themselves from future draws to accommodate their particular circumstances. Read our self exclusion information

 

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Processing fees

When you make a donation to St Helena Hospice, we are charged transactional fees by other companies, including fees for processing payments made to us, looking up addresses and validating bank account details.

We are very grateful to our donors who offer to offset some of these fees with a minor addition to their total amount. This is however completely optional and we are very grateful for your support whether or not you choose to contribute to processing fees.

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About Gift Aid

We are able to claim an extra 25p on every £1 on your donation amount for no extra cost to you, as long as you are a UK tax payer; have paid enough income tax or capital gains tax in that tax year; and are donating your own money. If you pay less income tax and/or capital gains tax than the amount of Gift Aid claimed on all of your donations in that tax year it is your responsibility to pay any difference. For more information about Gift Aid, please visit https://www.gov.uk/donating-to-charity/gift-aid
 

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