Terms and Conditions for each draw:
1. Participants are bound by the Terms and Conditions at the point of entry. These terms may be amended at any time.
2. St Helena Hospice runs a minimum of one raffle between 1st January and 31st December each year. All raffles are run and promoted by St Helena Hospice registered charity number: 280919
3. The raffle is open to all UK residents over the age of 18, except for the Supporter Relations Team (staff and volunteers) within the Fundraising office whose normal place of work is Units 1-6, The Atrium, Pheonix Square, Wyncolls Road, Colchester, Essex, CO4 9AS. All other staff and volunteers of St Helena Hospice (unless directly involved with the raffle) their agencies, and other companies directly involved with St Helena may participate in the raffle.
4. All other paid staff, volunteers and trustees of St Helena Hospice may enter the raffle. Nobody who has entered the draw will be permitted to draw the prize-winning tickets.
5. Tickets. The following information will be shown on all tickets for the draw: www.begambleaware.co.uk and www.gamblingcommision.gov.uk Licence number: 4685.
6. Processing of payments and tickets- All tickets and payments are processed by the Supporter Relations Team (staff and volunteers) within the Fundraising office whose normal place of work is Unit 1-6, The Atrium, Pheonix Square, Wyncolls Road, Colchester, Essex, CO4 9AS. The fundraising office is only accessible by secure digi-locked doors. No visitors are permitted unless accompanied by a member of staff.
7. In line with The Gambling Commission Licence conditions and Codes of Practice Regulation 6.1.2, tickets cannot be purchased with a credit card. Any tickets that have been purchased with a credit card will not be entered into the draw and will be treated as a general donation to St Helena Hospice.
8. The return of tickets to St Helena Hospice shops is not permitted. All tickets must be returned with payment directly to the fundraising office, Units 1-6, The Atrium, Wyncolls Road, Pheonix Square, Colchester, Essex, CO4 9AS.
10. The draw- Tickets are drawn from the secure storage container by an individual who has not entered the raffle or taken part in any processing of the tickets. The draw selections are overseen by at least two individuals who have not entered the raffle draw. Tickets are mixed up between draws.
11. Promotion of the draw date and location- The draw date is printed on all tickets (the section that the supporter keeps), and on all promotional material.
12. Financial records. All income and costs relating to the draw are reported to the Gambling Commission within 12 weeks of the raffle draw.
13. Failure to comply with any of these Terms and Conditions may result in the disqualification of the entry. St Helena Hospice reserves the right to disqualify any entry at their absolute discretion.
14. Participation in the St Helena Hospice Winter Raffle 2024 costs £2 per ticket.
15. If a ticket is sold unknowingly, on behalf of, or for a person under the age of 16, he/she will be excluded from the raffle and will forfeit his/her prize and the stake will be returned.
16. The requirements of the Gambling Act 2005 mean that we have a statutory duty to verify that each raffle player is 18 years or over. It is an offence for anyone under the age of 18 to participate in the raffle. By playing the St Helena Hospice raffle, you are confirming that you are ages 18 or over. St Helena Hospice will carry out checks in any way we deem appropriate to verify the age of players. This may include but is not limited to, phone calls.
17. Monies raised by this raffle will support the general work of St Helena Hospice, registered charity number 280919.
18. Players may participate in this raffle by returning ticket stubs in the post with appropriate payment (cheques payable to St Helena Hospice or debit card details).
19. Raffle tickets will be entered into the draw only when the whole payment is received.
20. St Helena Hospice accepts no responsibility for raffle tickets that are lost, stolen, damaged, or illegible, or from which the prize-winner cannot be identified.
21. Any ticket entries received after the closing date of 5pm on Friday 8th March 2024, or any blank tickets received, will miss entry into the draw and be considered as a donation to St Helena Hospice.
22. Prizes will be allocated in order of the tickets being drawn from the 1st prize down to the last prize.
23. Please keep the ticket or allocated number as proof of purchase.
24. In the event of unforeseen circumstances, the promoter reserves the right to substitute the prizes with other prizes of equal value. Prizes are non-transferable and non-negotiable. 
25. Prizes may be subject to additional Terms and Conditions of the prize provider.
26. If a prize is not claimed or a prize cannot be delivered using the details provided to the promoter within six months of the date drawn, the prize will be forfeited.
27. Tickets are available through direct mailings, promotional stands in the community or by calling the Fundraising office on 01206 931468, Monday to Friday, 10am to 4pm.
28. The raffle draw will take place on Friday 15th March 2024.

1st prize = £2,000
2nd prize = £500
3rd prize = 10 prizes of £50 
 

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